Privacy Policy

Collection of personal information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can individually identify an individual (including the information below) as "Personal Information." See the list below for more information about what personal information we collect and why.

Device information

Examples of personal information collected: web browser version, IP address, time zone, cookie information, which websites or products you view, search terms and how you interact with the website.

Purpose of collection: to accurately load the website for you and perform analytics on website usage to optimize our website.

Collection Source: Collected automatically when you access our Website using cookies, logs, web beacons, tags or pixels

Disclosure for business purposes: sharing with our Shopify processor

Order Information

Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers), email address and phone number.

Purpose of collection: to provide products or services to you to fulfill our contract, process your payment details, arrange shipping and provide you with invoices and/or order confirmations, contact you, check our orders about potential risk or fraud, and when you agree to the preferences you have shared with us, to provide you with information or advertising about our products or services.

Collection source: collected by you.

Disclosure for business purposes: sharing with our Shopify processor.

Customer support information

Examples of personal information collected:

Purpose of collection: providing customer support.

Collection source: collected by you.

Minors

The Site is not intended for persons under 18. We do not knowingly collect personal information from children. If you are the parent or guardian and believe that your child has provided us with Personal Information, please contact us at the address below to request deletion.

Sharing of Personal Information

We share your personal information with service providers to help us provide our services and fulfill our contracts with you as described above. For example:

We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral advertising

As described above, we use your Personal Information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. For example:

[INSERT IF APPLICABLE] We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal data here: https://policies.google.com/privacy?hl=en. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or other similar technologies (to which you may consent, depending on your location).

For more information on how targeted advertising works, you can visit the Network Advertising Initiative ("NAI") training page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it -work.

You can opt out of targeted advertising:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

In addition, you may opt out of some of these services by going to the Digital Advertising Alliance opt-out portal at: http://optout.aboutads.info/.

Use of personal information

We use your personal information to provide our services to you, which include: offering products for sale, processing payments, shipping and fulfilling your order, and informing you about new products, services and offers.

Legal basis

In accordance with the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal information in accordance with the following legal bases:

Your consent

-The performance of the contract between you and the Website.

- Compliance with our legal obligations.

-To protect your vital interests.

- To carry out tasks performed in the public interest;

-For our legitimate interests, which do not override your fundamental rights and freedoms.

Reservation

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to delete that information. For more information about the right to erasure, see the "Your rights" section below.

Automatic decision making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling) where such decision-making has a legal effect on you or otherwise.

We do NOT engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our Shopify processor uses limited automated decision-making to prevent fraud that has no legal or other significant impact on you.

Services that include elements of automated decision-making include:

Temporarily denying IP addresses associated with repeated failed transactions.

Your rights

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, transfer it to a new service and request that your Personal Information be corrected, updated or deleted. If you wish to exercise these rights, please contact us via the contact information below info@scentstoriesbyjo.com .

Your personal information will be initially processed in Ireland and then transferred outside Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify's GDPR White Paper: <a href = "https://help.shopify.com/en/manual/your-account/privacy /GDPR" target = "_ blank" rel = "noopener noreferrer"> https://help.shopify.com/en/manual/your-account/privacy/GDPR

Cookies

A cookie is a small amount of information received on your computer or device when you visit our website. We use a number of different cookies, including functional, performance, advertising and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means you don't have to re-enter this information every time you return to the site or browse from one page to another. Cookies also provide information about how users use the website, for example whether it is their first visit or whether they visit often.

<p> We use the following cookies to optimize your experience on our website and to provide our services.

Cookies Necessary for the Functioning of the Store

Name Function

_ab Used in connection with access to admin.

_secure_session_id Used in connection with navigation through a storefront.

cart Used in connection with shopping cart.

cart_sig Used in connection with checkout.

cart_ts Used in connection with checkout.

checkout_token Used in connection with checkout.

secret Used in connection with checkout.

secure_customer_sig Used in connection with customer login.

storefront_digest Used in connection with customer login.

_shopify_u Used to facilitate updating customer account information.

Reporting and Analytics

Name Function

_tracking_consent Tracking preferences.

_landing_page Track landing pages

_orig_referrer Track landing pages

_s Shopify analytics.

_shopify_fs Shopify analytics.

_shopify_s Shopify analytics.

_shopify_sa_p Shopify analytics relating to marketing & referrals.

_shopify_sa_t Shopify analytics relating to marketing & referrals.

_shopify_y Shopify analytics.

_y Shopify analytics.

The length of time a cookie stays on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in a number of ways. Please note that removing or blocking cookies may adversely affect your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, which are often found in your browser's Tools or Preferences menu. More information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser's help file or through websites such as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties, such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the "Behavioral Advertising" section above.

Don't watch

Please note that because there is no consistent industry understanding of how to respond to Do Not Track signals, we do not change our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

Contact

For more information about our privacy practices, if you have any questions, or if you would like to file a complaint, please contact us by e-mail at info@scentstoriesbyjo.com .

Last update: 15.03.2021

If you are not satisfied with our response to your complaint, you have the right to submit your complaint to the relevant data protection authority. You can contact your local data protection authority.