Refund Policy

We check the wax and pack your order carefully before shipping it. However, the candle is a fragile item and may be damaged in transit. Please check your order upon receipt and contact us immediately if the product is defective so that we can assess the issue and act accordingly.

Refunds

Refund is not possible.
For any information regarding the return policy contact us at info@scentstoriesbyjo.com or on Instagram @scent_stories_.